Software Services Hardware Services Diagnostics & Repair Design & Layout Services Get A Quote

Software Services

There are many different kinds of software out there. Productivity software, anti-virus software, operating systems and more -- they all have their own caveats and require a different approach. I am trained to work with hundreds of different types of software. I can install, configure, update, remove, and repair software installations on an assortment of operating systems.
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Existing Software Update

(Excludes Operating Systems) I will confirm operating system compatibility, ensure the latest version of the software is available for download, install the update, register and activate the software if it has not already been completed, test the installation of the software, and demonstrate the process of migrating previous versions of documents into the new version if necessary.
Windows Mac OS

New Software Installation

(Excludes Operating Systems) I will confirm operating system compatibility, ensure they product key provided is legitimate, install the software, register and activate the software, download any required software updates, test the installation of the software, and create shortcut links in your preferred destination.
Windows Mac OS

Software Configuration

(Excludes Operating Systems) I will configure the software of your choice to your liking, create layout files or workspace views and save them if available, and customize menus and options to your needs. Other minor software adjustments are also covered under this service.
Windows Mac OS

Operating System Update

(Excludes New Versions of the OS) I will confirm operating system compatibility and compatibility with currently installed programs, then download and install the update, register and activate the software if it has not already been completed, and test the installation of the operating system update. I will also configure software update scheduling to run automatically at your preferred time.
Windows Mac OS

Operating System Installation or Migration

(Excludes Device Driver Installation) I will confirm full or upgrade install, ensure the product key provided is legitimate, check operating system compatibility with the vendors' tools (such as Microsoft Upgrade Advisor), install the operating system onto a local disk, ensure all updates are downloaded and installed, register and activate the software with the manufacturer, test the installation of the operating system, and demonstrate the basics of working with the operating system.
Windows Mac OS

Ready to setup an appointment? Use the quote form at the bottom of this page.

Hardware Services

Hardware can be complicated -- sometimes it works like it should, other times, it doesn't. I am familiar with many different types of hardware systems, and I can install, configure, upgrade, remove, and repair driver installations on an assortment of devices and machines.
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External Device & Peripheral Installation

(Excludes Internal Devices) I will confirm operating system compatibility, install the device and all required drivers and software programs, ensure the latest version of the software and drivers are downloaded and installed from the manufacturer's web site, register the product warranty if it has not already been completed, test the device functionality, and demonstrate the basic features of how to use the device within the operating system.
Windows Mac OS

Internal Device Upgrade or Replacement

I will remove the old component from your computer and ensure it gets recycled, physically install the new component and connect all required cables to the motherboard, install all required drivers and software programs, ensure the latest version of the software and drivers are downloaded and installed from the manufacturer's web site, register the product warranty if it has not already been completed, test the device functionality, and demonstrate the basic features of how to use the device within the operating system.
Windows

Data Backup, Transfer or Migration

(Backup Device Not Provided) Data is very dangerous to lose, and it is very important to keep a regular backup of all of your personal documents, photos and more in the event of a crash or failure. First, we will go over all of the different types of data stored on your computer and make a list of everything you need. Then, I will backup any amount of data to a device, transfer it to another system, or migrate your user account to another compatible operating system with all of the data intact. Finally, I will carefully review all of the transferred data with you to ensure nothing is missing. Then we will discuss options for a backup plan so you never have to deal with data loss again.
Windows Mac OS

Ready to setup an appointment? Use the quote form at the bottom of this page.

Diagnostics & Repair

If you've worked with computers at all, then you know that anything can go wrong, at any time, with or without warning. In most cases, a diagnostic and repair service will cost less than replacing the software or hardware that is causing the problem in the first place.
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Hourly Diagnostics

(Software or Hardware) If you've ever taken your vehicle to a mechanic, then you're probably familiar with diagnostics. Hourly Diagnostics will let me look very carefully at the problem you are having to find the best way to resolve it. It's very difficult to complete a repair accurately if you don't know what the source of the issue is, and a diagnostic allows me to do this. I will examine all of the components of your machine, test all internal devices to ensure they are working properly, check all system files to ensure they are intact and in their original versions, check all device drivers to ensure they are installed correctly, check for conflicts in software or hardware components that may be causing the issue, and focus on any specific problem areas we discuss.
Windows Mac OS

System Restore

(Requires Recovery Discs and Product Key)If your computer needs a fresh start, or there are system errors that prevent your computer from working properly, you may need a System Restore. I will backup all of your data to any external device that you provide, then restore your system using the provided disc. After the operating system has installed, I will restore your data back to the new operating system, install all necessary device drivers for any devices you may have, and download and install the latest updates for the operating system. Finally, I will review everything with you and help you make a backup plan to ensure your data doesn't get lost.
Windows Mac OS

Virus & Spyware Removal

I will scan your computer for any known infections using the most recent definitions released by the major security firms. Then, I will carefully remove all known infections to bring your computer back into a working state. Please note that virus removal is not always successful. When a virus is removed, it can take important parts of the underlying operating system with it, and in effect, render them unusable. A System Restore will be necessary in that case; I will contact you and give you some options to move forward if this happens on your computer.
Windows

Ready to setup an appointment? Use the quote form at the bottom of this page.

Design & Layout Services

Need to have something designed? Flyers, business cards, brochures? I have experience in working with a variety of software to help create the perfect layout and design for your project. All you need to have is an idea, and I'll take it from there. All designs are available in one of the following formats:

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Document Transcription

Have some documents that you need placed into a digital file? I will transcribe them for you! My WPM (words-per-minute) score is approximately 95, so I'm not a slow typist. Charged by the hour.

Business Card or Postcard Design

A fully-customized business card, tailored to your liking. I will format the document as print-ready, and you will get a copy of the source version and print-ready version when the design is completed. You may also choose to have a back side design, which is included in the cost. Business card designs are for documents up to 4"x6" and should not include more than 300 words.

Program Design

No matter what type of event you are planning, I can create a visually-appealing program to give to your audience -- let them get the "wow" factor before the show even starts. Program designs are for documents up to LEDGER size (11"x17") and should not include more than 2000 words. Please note that the cost is per full-page spread, so if you have multiple spreads and panels, additional charges will apply.

Flyer Design

Just give me an idea of what you want on your flyer, and its general style, and I will create something beautiful for you. Flyer designs are for documents up to LTR size (8.5"x11") and should not include more than 1000 words. Back side included.

Banner or Poster Design

I have made many posters over the years for various events I have participated in. I can create a unique and eye-catching design for you. Poster designs are not intended to be larger than ARCH E size (36"x48") or include more than 3000 words.

Ready to setup an appointment? Use the quote form at the bottom of this page.

Don't see what you need? Get A Quote!

For all of those things that don't really fit into a "standardized" service, you can get a quote. There are many types of computer repair, design work, etc. that may not fall into a particular category. Just use this form to get in touch with me and I'll get back with you as quickly as possible - I have deadlines, and I know you do, too.

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